Frequently Asked Questions
How do I install files on a Mac computer?
We distribute our Monogram Sets as Windows Installation (.exe) files. Each downloaded product includes a built-in installation wizard. Once initialized by clicking on the file icon (which looks like a Computer with a box in front) the wizard presents a series of screens for choosing an embroidery format from a list of 7 options, and for choosing a storage location for the designs.
Downloading an installation file is Step 1. Installing the designs to your computer is Step 2. Many of our customers have Windows-based embroidery software, but also use a MAC product (computer, iPad, iPhone) for other aspects of their lives. These customers might download their purchase (Step 1) to their Apple product, then transfer the installation file to their Windows computer before installing the designs.
If you work exclusively with Apple software - some MAC computers have native Windows emulation programs and can successfully run Windows .exe files - some can't. If yours can't there are plugin programs that you can use. A simple one is called WineBottler. This and other options can be found by doing an search for "use windows exe on mac".